Before the JR ticket gates
Hokkaido · A-rated official location
Buy Kitaca at New Chitose Airport
JR Hokkaido's current equipment list marks New Chitose Airport Station for a staffed counter and Kitaca-compatible machines, so both adult and child purchase paths can be stated without inference.
Official-source recordJR Hokkaido's current equipment list marks New Chitose Airport Station for a staffed counter and Kitaca-compatible machines, so both adult and child purchase paths can be stated without inference.
30-second answer
What to do at this location
1 official sales option in this record.
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Short-term visitor cards and regular reusable cards follow different rules.
Purchase details
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JR Hokkaido
Kitaca
JR Ticket Counter or Kitaca-compatible ticket machine at New Chitose Airport Station
- Floor / level
- Airport rail-station concourse
- Gate side
- Before the JR ticket gates
- Counter / machine
- staffed JR ticket counter or Kitaca-compatible ticket machine
- Initial value
- JPY 2,000 with JPY 1,500 usable value
- Deposit
- JPY 500
- How to buy
- Adults may buy non-registered Kitaca at the compatible machine; registered or child Kitaca is handled at the JR ticket counter
- Payment
- Kitaca top-up is cash-only; the official English source does not separately promise credit-card payment for initial card purchase
- Refund
- At an eligible JR ticket counter: remaining value minus JPY 220 plus the JPY 500 deposit
- Child card
- Identification for the child such as a government-issued ID is required; a family member may apply with the child's ID
Two limits travelers miss
Nationwide use is not unlimited travel.
IC basic fare use requires both endpoints to be inside the same IC card area; do not cross into a separate area on one tap-in journey
Rapid Airport non-reserved seats accept IC basic fare; reserved seats need a reserved-seat ticket, and limited express trains need the appropriate limited-express ticket
Official sources
Reconfirm before travel
Sales locations and card rules can change. These links are the operator pages used for this record.